Health & Safety

Queensland Health Standards

We comply with all relevant Queensland health regulations including:

• Public Health Act 2005 (Qld)
• Public Health Regulation 2018 (Qld)
• Work Health and Safety Act 2011 (Qld)
• Australian Guidelines for the Prevention and Control of Infection in Healthcare
• Cosmetic body art guidelines for skin penetration procedures

Professional Standards

Our practitioners maintain:

• Current professional certifications and training
• Seoul-trained expertise in Korean beauty techniques
• Continuing education in safety protocols
• First aid and CPR certification
• Regular competency assessments

Sterilization and Disinfection

• All reusable instruments are sterilized using hospital-grade autoclaves
• Single-use disposable items are used where appropriate
• Equipment is cleaned and disinfected between each client
• Treatment rooms are thoroughly sanitized after each session
• High-touch surfaces are disinfected regularly throughout the day

Hand Hygiene

• Staff follow strict hand hygiene protocols
• Hand sanitization before and after each client interaction
• Use of medical-grade disposable gloves when appropriate
• Hand sanitizer available for client use throughout the clinic

Linen and Towel Management

• Fresh linen and towels for each client
• Hot wash cycles with hospital-grade detergents
• Proper storage of clean and used linens
• Disposable options available when requested

Pre-Treatment Assessment

Before any treatment, we conduct comprehensive screening including:

• Medical history questionnaire
• Current medications and supplements review
• Allergy and sensitivity assessment
• Skin condition evaluation
• Contraindication screening
• Pregnancy and breastfeeding status

Patch Testing

• Mandatory patch testing for clients with sensitive skin
• 24-48 hour waiting period before full treatment
• Documentation of all patch test results
• Alternative products available for sensitive clients

Contraindications

Treatments may be refused or modified for clients with:

• Active skin infections or open wounds
• Recent cosmetic procedures or surgeries
• Certain medical conditions (diabetes, autoimmune disorders)
• Use of specific medications (retinoids, blood thinners)
• Pregnancy (for certain treatments)
• Sunburn or recent sun exposure

Product Sourcing

• All products sourced from reputable suppliers
• TGA (Therapeutic Goods Administration) approved products where required
• Korean beauty products from certified manufacturers
• Regular quality audits of suppliers
• Proper storage and handling of all products

Ingredient Safety

• Complete ingredient disclosure for all products
• Allergen identification and labeling
• pH testing and skin compatibility assessment
• Expiry date monitoring and product rotation
• Adverse reaction reporting and documentation

Custom Formulations

• Personalized Korean skincare formulations
• Individual skin analysis before custom blending
• Documented formulation records
• Small test applications before full treatment

Emergency Response

Our clinic is prepared for emergency situations with:

• First aid kits in all treatment areas
• Emergency contact procedures
• Staff trained in emergency response
• Direct access to emergency services
• Automated External Defibrillator (AED) on premises

Allergic Reactions

• Immediate treatment cessation
• Application of cooling measures
• Documentation of reaction symptoms
• Medical referral when necessary
• Follow-up care and monitoring

Incident Reporting

• Comprehensive incident documentation
• Client notification and follow-up
• Reporting to relevant authorities when required
• Internal review and improvement processes

Environmental Controls

• HVAC system with proper air filtration
• Temperature and humidity control
• Adequate lighting in all treatment areas
• Slip-resistant flooring and safety measures
• Regular pest control and maintenance

Equipment Safety

• Regular calibration and maintenance of all equipment
• Electrical safety testing and PAT testing
• Proper training on equipment operation
• Backup systems for critical equipment
• Disposal of equipment according to regulations

Fire Safety

• Smoke detectors and fire extinguishers
• Clear emergency exit routes
• Fire evacuation procedures
• Regular fire safety training for staff
• Compliance with building fire safety codes

Occupational Health and Safety

• Comprehensive WHS training for all staff
• Personal protective equipment (PPE) provided
• Ergonomic workstation setup
• Regular health and safety meetings
• Injury prevention and reporting procedures

Continuing Education

• Regular safety protocol updates
• Korean beauty technique advancement training
• Product knowledge and safety seminars
• Customer service and communication training
• Emergency response drill participation

Enhanced Hygiene Measures

• Enhanced cleaning and disinfection protocols
• Health screening questionnaires
• Temperature checks when required
• Appointment spacing for adequate sanitization time
• Flexible policies for unwell clients

Adaptable Protocols

Our protocols can be quickly adapted to meet changing public health requirements and government guidelines while maintaining service quality.

Health Disclosure

Clients are responsible for:

• Providing accurate and complete health information
• Disclosing all medications and supplements
• Informing us of any allergies or sensitivities
• Updating us on changes to health status
• Following pre and post-treatment instructions

Treatment Compliance

• Arriving for appointments in good health
• Following practitioner instructions during treatment
• Reporting any discomfort or concerns immediately
• Adhering to aftercare recommendations

Regular Audits

• Monthly internal safety audits
• Annual external compliance reviews
• Client feedback integration
• Staff safety suggestions program
• Continuous protocol refinement

Documentation and Records

• Comprehensive treatment records
• Safety incident logging
• Equipment maintenance logs
• Staff training certificates
• Compliance audit results

For additional information about health and safety regulations in Queensland:

• Queensland Health:
  Phone: 13 HEALTH (13 43 25 84) | Website: www.health.qld.gov.au
• Workplace Health and Safety Queensland:
  Phone: 1300 369 915 | Website: www.worksafe.qld.gov.au
• Australian Government Department of Health:
  Website: www.health.gov.au